What makes Famous 4th Street cookies FAMOUS?
Our cookie dough is made using our secret recipe in small batches using simply pure ingredients. We do not use any artificial flavors or preservatives.

How long are the cookies considered fresh?
Our cookies are best consumed within 5 days of receipt at room temperature. Do not put cookies in refrigerator. Left over cookies can be frozen for up to 6 months. You can also pop one cookie in the microwave for about 5-10 seconds for a delicious fresh baked taste.

How long until I get my cookies?
We offer ground shipping on the east coast of the US, which should arrive within 1-3 business days, and express delivery from 1-3 days. Pickups are available at our retail location at Reading Terminal Market in Center City, Philadelphia, PA or our bakery in East Falls, Philadelphia, PA.

Where are the cookies baked?
The cookies are baked and shipped from our small batch bakery in Philadelphia, Pennsylvania.

I would like to send my gift anonymously. Can you hide my name on the invoice?
Our packing slip includes only the recipient’s name, address, and cookie selection. All shipping labels list Famous 4th Street Cookie Co as the shipper. You have the option of including your name on the complimentary Gift Card at checkout, but this feature is optional.

What is your cheapest gift option?
Our lowest priced product is our Treasure Gold Gift Box of Chocolate Covered Pretzels for $19.95 plus shipping charges. 

Do you have any cookies that are safe for someone with nut allergies?
All our products are produced in a facility that handles tree nuts, peanuts, and dairy. Our machines are thoroughly cleaned between production of each batch of cookies. Currently, our only nut-free assortment is the American Classic, which features our famous Chocolate Chip, Oatmeal Raisin, Sugar, and Snickerdoodle cookies. You can also select a box or tray containing a single flavor without nuts or select various nut-free cookies with your own Custom Assortment. All cookies that contain peanuts and/or tree nuts are clearly labeled as such in their name.

Do you have gluten free/vegan/sugar free cookies?
Our Chocolate Oatmeal Crunch and Oatmeal Orange Cranberry Cookie are both gluten free. However, please note that these cookies are made in a facility that also processes dough that contain gluten.

Can I get my cookies delivered same day?
Yes, we offer same day courier service in Center City, Philadelphia 7-days a week. Rates for delivery vary by zip code and weight of packages. Local deliveries are managed by TimeCycle and GoForDelivery. For price quotes, call our office Monday through Friday at 215-625-9870 and be ready with the recipient’s zip code and desired product. We also offer FedEx same day delivery up to 35 miles from center city. Orders must be placed by 12 noon for same day delivery.

Do you offer fundraising opportunities?
Yes! We can provide a catalogue and individual tubs of raw cookie dough. For more information, go to Fundraising or call our office for fundraising events at 215-625-9870.

I want all the guests at my wedding to take home cookies as favors. How can I arrange that?
Visit Weddings for more information. Our Wedding Expert is available during regular business hours at 215-625-9870. We have gifts, trays, individually wrapped cookies, and wedding favors for you to choose from.

Do you offer catering packages for parties/meetings?
Yes, we offer cookies, milk, coffee, and bottled water. Call us during regular business hours at 215-625-9870 to place your catering order.

Can I pick up a box/tray of cookies?
Yes, we offer pick-up 7-days a week between 9am-6pm from our booth at Reading Terminal Market (51 N. 12th Street) and between 9am-3pm from Monday through Thursday and 9am-1pm on Friday at our bakery in East Falls (4177 Ridge Avenue).

Can I walk in and buy a gold gift box or tray?
All of our Gold Gift Boxes and Trays are baked to order. Please allow about 30 minutes when you place a pick up order for these gifts. You can place an order for pick up ahead of time online or by phone at 215-625-9870. If you would like to walk in and buy single cookies, we can put them in a bakery box right away.

How far in advance should I place an order for pick up or same day delivery?
For pick up, please place order at least an hour lead time since all orders are baked fresh. Walk-ins are welcomed for grab and go cookies. For same day delivery, there is a 3-hour window for the delivery to be completed.

Do you offer custom cookies?
We offer custom colored Sugar cookies, custom colors for the white frosting on our Black & Whites, and custom frosting for our Cookie Cakes. We do not put edible images on our cookies. We do not make custom shaped cookies. We can label individually wrapped cookies with any custom sticker when provided.

Do you ship on the weekends?
Local Deliveries in Center City Philadelphia can be made on weekends. Currently, UPS does offer Saturday deliveries in many locations – approximately 70% of the continental US – for an additional charge. If UPS offers Saturday delivery in your recipient’s area it will appear as an option at checkout. Your order would have to be placed by 11am Friday. UPS does not ship or deliver on Sundays.

Can you guarantee the shipment and delivery of my package?
Because we rely on third party companies to complete our shipments we cannot personally guarantee a shipment. UPS has some levels of service where they guarantee delivery – if it does not arrive in time, the shipping charges are refunded. We suggest sending your gift to a business address where a signature can be obtained. If this is not an option, UPS can require a signature for additional $4.00 to ensure that your package arrives safely.

When will my order be shipped?
Orders received by 12:00pm will be shipped same day. Orders received after 12:00pm will be shipped the next business day unless there is a specified ship date. During our very busy holiday season, orders may take up to 48 hours to process.